Panviva is proud to be a AAA Preferred Supplier! Panviva is a cloud-based knowledge management and performance support platform that captures knowledge assets that are often dispersed throughout organizations.
- Complex “if… then…” scenarios?
- Cluttered workspaces in your call centers?
- Spending too much time training call handling process and not enough on soft skills?
Panviva is the tool for you!
With Panviva, your club will experience:
- Lower Average Call Handle Time
- Reduce Agent Turnover
- Decrease required training time and time to competency
- Positive impact on member satisfaction and first call resolutions